We consider ourselves very fortunate to work with such a dedicated team of care and support staff who together make a significant and positive difference in the lives of the people and the families we support.
Our team of care and support staff have the experience and specialist knowledge that is necessary to develop or maintain the confidence, wellbeing and independence of individuals with a range of specific care and support needs.
In order to benefit both our clients and our core team of experienced support staff, we always wish to welcome new people to the team. Care at Home understands the importance of attracting the best people and run a comprehensive recruitment, training and team member development programme.
We firstly identify that applicants exhibit the personal skills and ethics that we believe are essential in order to make a real and positive difference in our client’s lives.
After a clear Disclosure and Barring Service (DBS) check has been received and positive references obtained, new team members attend a week-long comprehensive induction course. The course gives them a thorough understanding of the standards we adhere to and how to be successful in the role. Click here to see topics covered
After successfully completing the training programme, all new team members will for a period of time, shadow an experienced member of the team whilst they visit and provide support to our clients. This ensures they are not only introduced to our clients properly but we can be sure they are both confident and competent in their role before lone-working.
Training is ongoing and in order to ensure high standards are maintained, we carry out regular spot checks and obtain regular feedback from our clients. Team members also have supervisions and appraisals with their manager every 6 – 8 weeks to review progress and ensure people are happy in their role.
We believe in continual learning and development and actively support and encourage all team members to participate in further professional development. This can be achieved through completing the Care Certificate, our ‘Develop Me Programme’, obtaining NVQ level 2 and 3 in Health and Social Care and by obtaining the specific specialist training that is required to help people with specialist needs, including autism, dementia and complex or challenging behaviour.
Care at Home and our clients recognise and appreciate what a great job our support team do and we are sure you will too.
Please feel free to contact us for further information or support options or if you would like to know more about working with us.